Privacy Notice 2025
The General Data Protection Regulation (GDPR) is a European-wide regulation governing the obtaining, processing, storing, and movement of personal data. Its aim is to protect the rights and personal data of individuals/consumers against the unlawful processing, storage, and movement of their data outside of the EU/EEA.
1 – The Practice/Practitioner
Marvin Blake Therapies Limited/Marvin Blake, based at 111 Charing Cross Road, London WC2H 0DT and 1 Orchard Street, London W1H 6HJ, which hereafter for the purposes of this Privacy Notice will be referred to as the Clinician, is pleased to provide the following information:
2 – Who We Are
The Clinician diagnoses and treats health conditions, working with a range of physical, psychological, and emotional presentations. Treatments are carried out in accordance with:
• The Institute of Osteopathy’s Patient Charter: Patient Charter Link
• The British Association for Counselling and Psychotherapy’s Ethical Framework for the Counselling Professions: BACP Ethical Framework
3 – Personal Data
a) Medical and Psychotherapeutic Data
For the purposes of providing treatment, the Clinician may require detailed personal and medical information. This includes:
• Your past medical history, medications, and previous treatments (physical and psychological).
• Information relevant to your emotional well-being, including psychological or relational difficulties.
This data is always held securely and is not shared with anyone not involved in your care. For data storage purposes, it may be handled by pre-vetted administrative staff who have all signed an integrity and confidentiality agreement.
To process your personal data, it is a condition of treatment that you give your explicit consent to allow the Clinician to document and process your personal information.
b) Use of Contact Information
Contact details provided by you (e.g., telephone numbers, email addresses, postal addresses) may be used to:
• Confirm or remind you of appointments.
• Provide reports or information concerning your treatment.
• Respond to your inquiries.
For clients requesting insurance reimbursement or needing specialist referrals, your data may be shared with your insurer, GP, or other healthcare professionals. You will always be informed before such data is shared unless prohibited by law.
c) Confidentiality and Breaking Confidentiality
Your confidentiality is of utmost importance. However, confidentiality may need to be broken in certain circumstances, in line with professional and legal obligations. These include:
• If there is a risk of serious harm to yourself or others.
• If there is a legal requirement to disclose information (e.g., a court order).
• If there is a safeguarding concern involving a child or vulnerable adult.
In such cases, the Clinician will always aim to inform you of the need to break confidentiality unless doing so would increase the risk of harm.
d) Marketing
The Clinician may use your contact details for marketing purposes, such as sending updates or information about services that may interest you. You can opt out at any time by contacting us using the details provided below.
e) Website Cookies and Analytics
The Clinician’s website uses cookies to enhance user experience and track visitor preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website.
4 – Legal Basis for Processing Personal Data
The Clinician processes personal data to meet contractual obligations based on:
• Explicit patient consent.
• Legitimate interest to respond to inquiries and provide care.
5 – Legitimate Interests Pursued by the Clinician
To provide osteopathic and psychotherapeutic treatments and services to support the health and well-being of patients.
6 – Consent
By agreeing to this privacy notice, you consent to the Clinician processing your personal data as outlined. You can withdraw consent at any time by contacting us using the details below.
7 – Disclosure
Your personal information is securely stored, and only staff involved in your treatment (e.g., administration) will have access. Your data will not be disclosed to third parties unless:
• Required by law.
• It is necessary to protect against serious harm to yourself or others.
• Safeguarding concerns arise.
8 – Retention Policy
The Clinician will retain personal data for the duration of your treatment and for eight (8) years afterward, in compliance with legal obligations. For minors, records will be retained until the individual reaches 25 years of age.
9 – Data Storage
All data is stored securely in the United Kingdom. Personal data will not be transferred outside of the EEA.
10 – Your Rights as a Data Subject
As a data subject, you have the following rights:
• Right of access: Request a copy of your personal data.
• Right of rectification: Correct inaccuracies in your data.
• Right to be forgotten: Request the erasure of your data in certain circumstances.
• Right to restriction of processing: Restrict how your data is processed.
• Right of portability: Request the transfer of your data to another organisation.
• Right to object: Object to specific types of processing, including marketing.
If your request is refused, you will receive an explanation and can legally challenge the decision.
11 – How to Request Information
To access your personal data, please provide a valid form of identification (e.g., passport, driving licence, utility bill). Requests can be made via email, telephone, or post (details below).
12 – Complaints
If you wish to make a complaint about how your data is being processed, please contact us directly. If your concern is unresolved, you can contact the ICO (Information Commissioner’s Office).
Contact Details for Complaints:
• Marvin Blake Therapies Limited
• Address: 111 Charing Cross Road, London WC2H 0DT / 1 Orchard Street, London W1H 6HJ
• Telephone: +44 (0) 7446893045
• Email: info@marvinblake.com
ICO Contact Details:
• Wycliffe House, Water Lane, Wilmslow, SK9 5AF
• Telephone: +44 (0) 303 123 1113
• Website: ICO Contact Page
13 – Updates to This Privacy Policy
This policy may be updated periodically. Please refer to this page for the most current version.
Last Updated: [01/01/2025]